Our help guides are written by payment specialists from our own team and by industry experts. We are completely independent, and any products or services mentioned in our articles are for illustrative purposes and do not imply our recommendation.


Don't forget your receipt

Have you ever asked yourself how many receipts you issue each year? 100’s, 1000’s, 100,000’s, 1,000,000’s? If you are currently using plain receipts to your customers, your business is missing out… Read More


Fraud prevention 2. Online fraud

Online transactions are still the weakest point of the card payment network, as a stolen card can easily be used online on sites where basic security features are not implemented. Read More


Fraud prevention 1. Card present

The battle against credit card fraud is never-ending, and as technology gets smarter, so do the criminals. Read More


Chargebacks and Disputed Payments online

A chargeback is the industry terminology for a refund granted to the customer by the card issuer in the case of a disputed payment. Read More


Alternative payment schemes

Although most card-present sales are still carried out using a traditional chip-and-pin terminal connected to a telephone line, there are an increasing number of alternatives offering flexible and portable solutions,… Read More


PCI compliance

PCI Compliance is a code that covers all participants in the Payment Card Industry, to ensure that customer card data remains secure as it passes through the card payment network. Read More


Mobile credit card payments on the move

Modern communications technology now makes it easy for you to accept card payments on the go, and whether your business is always mobile, or if you occasionally need to take… Read More


Accepting e-commerce payments online

If you’re planning to offer your customers the option to buy online, there are plenty of options to choose from, and even if you have a remotely hosted website on… Read More


Choosing a merchant services provider

Choosing a merchant service account is probably the most important decision you’ll make when it comes to accepting credit cards. Read More


Payment card terminology

It's easy these days to make a payment by credit or debit card, either in a store or online, but behind the simple front end, there are many different processes… Read More